IWWCE2024 Event Terms and Condition & Privacy Policy


The Organisers of the IWWCE2024 (hereinafter referred to as the “Event”):

  • AEI Wellness Sdn Bhd (Co. No. 1149793-M)
  • QiMag Wholistic Professionals PLT (Reg. No. 202204000291 LLP0030557-LGN)

Are registered in Kota Kinabalu, Sabah, Malaysia under the Companies Commission of Malaysia (SSM).

1. Object

The following pages contain our Terms and Conditions (“T&Cs”) applicable to the Event, in relation to the registration and where applicable cancellation of the attendees (“you”, “your”, “yours”) of the Event whether physical or virtual with the use of video or web conferencing tools/platforms. We reserve the right to reject any request notably for the Event deemed inappropriate.

2. Binding Effect

Upon submission of your completed online registration form, you are considered ‘registered’ (pending payment, where applicable). Please note that by submitting your registration, you agree to these T&Cs without modification and you enter into a binding contract with us when you purchase a pass to or register for the Event (including if the Event is free of charge).

If you purchase a delegate pass to or register for the Event on behalf of an entity, you agree to these T&Cs on behalf of that entity and its affiliates and you represent that you have the authority to do so. In such cases, “you” and “your” will also refer to that entity. If you do not have such authority, or if you do not agree to any portion of these T&Cs, please do not purchase a delegate pass to or register for the Event.

3. Programme Changes

It may be necessary to change the Event content and timing of the programme, the speakers, the date or the venue at any time prior to the Event. In that case, we will notify you and you will be given the opportunity to cancel your registration, according to Section 8. Should you decide to cancel your registration for these grounds, we are not responsible nor liable for any costs and/or expenses you may incur due to the cancellation of your registration.

4. Language

We may translate these T&Cs into other languages for your convenience. The English language version is the version that governs these T&Cs. In case of any conflict the English language version shall prevail.


5. Payment of Fees (Where Applicable)

If the Event is not free of charge, you undertake to pay the relevant fees (all local taxes included) as specified on the registration form if you wish to attend the Event. The fees shall be paid in accordance with the conditions set out on the registration form. In the absence of specific conditions on the registration form, the fees shall be paid in accordance with the payment terms as set out on the invoice, but in any case, before the beginning of the Event.

6. Registration Confirmation

You agree and understand that your registration for the Event is subject to our confirmation which will be sent to you via email. The QR Codes for your selected passes will be sent via email to you and you are required to present these QR Codes for admission to the Event. We are entitled to deny your registration or entrance without cause.

7. Cancellation by The Organisers

The Organisers may at any time, with or without giving notice, in its absolute discretion and without giving any reason, cancel your registration and/or cancel or postpone the Event, whether physical or virtual, change its venue or any of the other published particulars, or withdraw any invitation to attend. In case of cancellation of your registration by the Organisers and/or cancellation of the Event by the Organisers, the paid Event fees (if any) will be reimbursed to you in due time subject however to the provisions of Section 15. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In case of postponement of the Event, the paid Event fees (if any) will not be refunded by the Organisers. Should the Event be postponed or cancelled, we are not responsible nor liable for any costs and/or expenses you may incur due to the postponement and/or cancellation of the Event.

8. Cancellation of Registration By You

If the Event requires payment of fees, cancellation conditions will be set out on the registration form or in the subscription process. In the absence of specific conditions, cancellation is possible up to one (1) month before the start of the Event without payment of any cancellation fees except for the credit card transaction fee. In the case of cancellation for an exhibitor’s booth, the T&Cs under the Exhibitor Kit at https://iwwce.com/exhibitors/ is applicable with reference to the Section on ‘Cancellation Terms’.

In case of cancellation at a later time, or in case of no show, all fees remain due. We would however be pleased to accept a substitute participant without additional costs provided that you abide by these T&Cs in respect of the substitute participant. Should you decide to cancel your registration or withdraw, we are not responsible nor liable for any costs and/or expenses you may incur due to the cancellation of your registration.

9. Delegate Pack

Unless otherwise subsequently decided by the Organisers, delegate packs will be issued on the day of the Event. Any documentation made available in the delegate pack is only for those attending the Event. This documentation is provided for your personal use and may not be reproduced, shared or distributed (whether in whole or part) by any method whatsoever without prior written permission given to you by the copyright owner.

10. Travel & Accommodation (Where Applicable)

You are fully responsible for making your own travel and accommodation arrangements. It is recommended that you check your visa requirements with your relevant embassy or consulate before travelling.

We will not be liable for any travel or accommodation formalities and/or expenses or if you are unable to attend the Event due to a Force Majeure event or any other event not within our control. We would encourage you to subscribe to insurance policy that covers against event cancellations, loss of personal property, health and/or accident prior to attending the Event.

11.      Assistance – Dietary Requirements (Where Applicable)

If you need any special assistance e.g., in relation to a person who is blind/visually impaired or a person with a physical disability, please contact the Organisers in advance by email in order for us to arrange for such assistance at the Event.

Where applicable, you will be given the opportunity to mention any dietary requirement in the registration form.

12. Data Protection

By registering and/or by participating to the Event wherever physically or virtually via web conferencing platforms/tools, you acknowledge and accept that your personal data will be collected and processed by us in order to organise such Event and manage your participation, as further detailed in our Privacy Policy for Events, which you acknowledge having read. Please note that your data may be shared with the Organisations for which you work for, for staff management purposes, and to HRDC if you are registering under the HRDC Claimable Courses.

For the purpose of these T&Cs, HRDC means ‘Human Resources Development Corporation of Malaysia’ and HRDC Claimable Courses refers to any courses including but not limited to this event Conference titled: ‘3-Days Sustainable Wholistic Wellness Lifestyle for 21st Century’ Conference.

13. Photography & Filming

By registering and/or by participating to the Event wherever physically or virtually via web conferencing platforms, you acknowledge and accept that certain sessions and/or social functions may be, photographed and/or filmed and/or web streamed and that some of these photos and video recordings can be used for the minutes of Event/meeting, news, promotional purposes, future marketing materials, illustration, information and dissemination activities via the Organisers’ own websites or inclusion on Organisers’ social media pages which may process personal data according to their own policies. Participation in the Event (whether online or not), indicates your consent to being included in the meeting’s recording. You should inform us prior to the Event via email if you do not wish to be featured in any of these materials mentioned above. You are advised that incidental inclusion of some images of yourself within any recording or photos may take place and all photos and recordings will be publicly available.

14. Intellectual Property

For the purposes of these T&Cs, “Intellectual Property Rights” are any and all rights (including but not limited to copyright, trademarks, trade names, know-how, design software applications, websites, rights in databases, compilations and designs, moral rights) and prerogatives , registered or not, arising from the Malaysian and international legislation on the protection of notable patents, design, trademark, as well as know-how and trade secrets.

You agree that all elements made available by the Organisers or made available via the Organisers in connection with the Event, including but not limited to notes, records, studies, reports, brochures, drawings or other documents and tangible items including images, texts, comments, graphics, illustrations, logos, icons, the Organisers’ brand and products names, are (i) the exclusive property of the Organisers, and/or of its licensors and (ii) could be protected by Intellectual Property Rights. The Organisers reserve their rights not expressly mentioned under these T&Cs. Except as explicitly authorized by the Organisers in writing, all the Intellectual Property Rights of the Organisers may not be sold, licensed, rented, modified, used, distributed, copied, reproduced, transmitted, publicly displayed, publicly performed, published, adapted, edited or translated, in whole or in part by you to any third party outside of the other registered participants for the Event. These T&Cs do not grant you any license nor any right to use these elements made available to you except where such use is limited to the purposes of your attendance to the Event.

Subject to the provisions of Section 16, should you decide to share at the Event, notes, records, studies, reports, brochures, drawings or other documents and tangible items including (or not) Intellectual Property Rights, you are responsible to secure all necessary authorizations to share such material, content and/or information during the Event. You understand and agree that the Organisers is not responsible for any further use and/or disclosure of such material, content and/or information by any other participant to the Event and/or third-party outside of the Event. You also understand and agree that the Organisers may use such material, content and/or information for the minutes of the Event in accordance with these T&Cs.

15. Force Majeure

The Organisers will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under these Terms that is caused by events outside its reasonable control (“Force Majeure event”) and in such circumstances the Organisers may not reimburse any paid Event fees.

A Force Majeure event means any event which is beyond our and/or your reasonable control, including but not limited to, Act of God, fire, flood, lightning, storm, earthquake or other climatic or meteorological catastrophes, failure or delay of common carrier or impairment or lack of adequate transportation facilities, accident or repair to machinery, power cut, any epidemic or pandemic lockdown declared by the Malaysian government or any competent ministry within the Malaysian government, act of sabotage including but not limited to piracy or hacking, embargo, government requirement or action including the imposition of sanctions by any country against Malaysia or a country in which a party is registered or a country in which the Event is deemed to be staged, war, civil or military authority, terrorism and industrial dispute, strike or labour disturbance, regulatory change or change in law, or any event or circumstance which puts at risk or endangers the health, safety or security of our and/or your personnel, which prevents and/or affects the performance of these T&Cs and/or the staging of the Event, and could not have been prevented, avoided or remedied by the party affected by the Force Majeure event (i.e. the party not able to perform) by taking reasonable precautions (“Force Majeure Event”).

Performance under these T&Cs is deemed to be suspended for the period that the Force Majeure event continues to affect performance.

16. Marketing

Please note that individuals and organisations cannot exhibit or hand out marketing material or other printed matter during the Event, unless prior consent has been obtained from the Organisers. Individuals and organisations wishing to display such marketing materials may contact us via email at secretariat@iwwce.com.

17. Conduct At The Event

We are dedicated to making the Event a safe place for all.

You shall not display any content, adopt a conduct, or incite any person to commit an act, which:

  • is threatening, libellous, defamatory, or obscene;
  • would constitute a criminal offense, give rise to civil liability, or otherwise violate any law in any manner;
  • infringes the intellectual property, privacy, or other rights of any third parties; or
  • constitutes or contains false or misleading statements.

You are also deemed to have agreed not to hack or use our infrastructure for unethical, illegal or malicious activities. We may at any time, with or without giving notice, in our absolute discretion, rescind your registration or attendance at the Event in case of any violation of these T&Cs without incurring any liabilities to you and/or any third party. In such event, all paid Event fees will not be reimbursed, and all Event fees shall remain due.

18. Liability

You are required to keep your personal belongings (including your computer and/or other devices) with you at all times and we accept no liability for damage to, or loss of, personal belongings. We do not accept any liability for any loss (including, without limitation, theft) occasioned on our premises and/or on any premises of any Event being staged at external venues save for any damages caused directly by our negligence in which circumstances and, to the extent permitted by law, our liability shall be limited to your paid Event fees.

To the extent permitted by law, we, and our affiliated companies as well as any video conferencing or web conferencing platforms’ system provider for the Event and each of its and their respective officers, directors, and other partners and employees, shall not be liable under any circumstances, whether in contract, or otherwise, with respect to the damages suffered in relation with the organisation and/or your registration for and/or participation to the Event for: (a) any indirect, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, loss of data, additional personnel costs or other intangible losses (even if we have been advised of the possibility of such damages), and/or (b) the cost of procurement of substitute services, and/or (c) any matters beyond our reasonable control, including Force Majeure event. You hereby expressly waive all claims against any of the aforementioned organisation and/or physical person for any of the aforementioned damages.

You understand and agree that we expressly disclaim all warranties of any kind, express or implied, including, but not limited to, implied warranties of merchantability, title, non-infringement and fitness for a particular purpose. For the avoidance of doubt, you hereby expressly waive all claims against us, against any and all of our affiliated companies as well as against any video conferencing or web conferencing platforms’ system providers for the Event for any of the following, understanding and agreeing that no warranty is made herein that

(a) the Event will meet your requirements or expectations;

(b) the Event will be uninterrupted, timely, secure, and/or error-free; and/or

(c) the results that may be obtained from attending the Event will be accurate or reliable.

In case of your registration for and/or participation to the Event:

  • via web conferencing platforms you are responsible for securing that you have all authorizations to register to the Event, attend the Event and to that effect to also have an appropriate Internet connection, equipment and compatible browser software in order to utilize the web conferencing platform/tool and participate to the Event
  • and if you have decided to upload and/or share material, content, data and/or any information, you are responsible for securing that you have all authorizations to upload and/or share such material, content, data and/or information in the frame of the Event; you agree to indemnify us in case of any third party intellectual property rights claim infringement. You acknowledge that we are not responsible nor liable for
    1. any further use of such material, content, data and/or information by any participant and/or by any third party during and/or after the Event and/or
    2. any loss, interception, storage and/or use of such material, content, data and/or information across systems that are not within our control.

19. Entire Agreement – Contract With Third-Party Website And/Or Platforms/Tools

These T&Cs constitute the entire agreement between you and the Organisers which supersedes all previous agreements, arrangements and/or understandings between you and the Organisers relating to the same subject matter. You confirm that you have not relied upon any statement, representation or understanding that is not expressly set out in these T&Cs and that you shall have no remedy in respect of any statement, representation or understanding which is not expressly set out in these T&Cs.

You may be required to register for and/or participate to the Event via third-party registration website and/or web conferencing platforms/tools. We make no representation or warranties and shall have no liability or obligation whatsoever in relation to the content and/or your use of any such third-party website and/or platforms/tools, and any contract and/or terms of use you may have entered into and/or accepted with any such third party is strictly between you and the relevant third-party.

20.      Update of Terms & Conditions, Governing Law And Jurisdiction

These T&Cs are effective from 1st November 2023 and shall apply to your registration for and/or your participation to the Event; these T&Cs take precedence over any other policies issued previously. We may update these T&Cs at any time without notice to you. Consequently, you are invited to regularly refer to the latest T&Cs in effect when you proceed to registration. You agree that these T&Cs will be exclusively governed by the laws of Malaysia, without giving effect to any conflicts of law principles. Any dispute, claim or controversy arising out of, connected with or relating to the conclusion, validity, interpretation or performance of these T&Cs and/or ulterior agreements that could arise therefrom, will be under the exclusive jurisdiction of the High Court in Sabah & Sarawak at Kota Kinabalu, Malaysia.


This Privacy Policy (the “Policy”) outlines how the International Wholistic Conference & Expo (IWWCE2024) collects, uses, and protects the personal data of attendees and participants of the conference, in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Collection of Personal Data

    1. IWWCE2024 may collect and process the following personal data of conference attendees and participants:
    • Name
    • Contact details (e.g. email address, phone number)
    • Organisation/affiliation
    • Professional credentials
    • Dietary restrictions or preferences
    • Special requirements (e.g. accessibility needs)
    • Photographs or video recordings taken during the conference


Use of Personal Data

    1. IWWCE2024 will use the personal data collected for the following purposes:
    • Registration and attendance management, including communication related to the conference
    • Provision of conference materials and resources
    • Organization of conference activities, sessions, and events
    • Statistical analysis and research for conference evaluation and improvement
    • Compliance with legal obligations, such as reporting to relevant authorities


Data Retention

IWWCE2024 will retain personal data collected for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.


Security Measures

IWWCE2024 is committed to ensuring the security and confidentiality of personal data. Appropriate technical and organizational measures will be implemented to safeguard personal data against loss, unauthorized access, disclosure, alteration, or destruction.


Disclosure of Personal Data

    1. IWWCE2024 may disclose personal data to third parties in the following circumstances:
    • Service providers engaged by IWWCE2024 to assist in organizing and managing the conference
    • Compliance with legal requirements, such as responding to lawful requests from authorities or court orders
    • Protection of IWWCE2024’s legal rights or interests, or those of its attendees and participants


Rights of Conference Attendees and Participants

    1. Conference attendees and participants have the following rights in relation to their personal data:
    • Right to access and rectify personal data
    • Right to withdraw consent to the processing of personal data
    • Right to request deletion of personal data
    • Right to restrict or object to the processing of personal data
    • Right to lodge a complaint with the relevant data protection authority


Cookies and Tracking Technologies

IWWCE2024 website or other digital platforms may use cookies or other tracking technologies to enhance user experience, analyze website usage, and improve the conference services. By using IWWCE2024’s website or other digital platforms, conference attendees and participants consent to the use of cookies and tracking technologies.


Updates to the Privacy Policy

IWWCE2024 may update this Privacy Policy from time to time to reflect changes in legal or organisational requirements. The updated Policy will be posted on IWWCE2024’s website or otherwise communicated to conference attendees and participants.


Contact Information

If you have any questions or concerns about this Privacy Policy or the handling of your personal data by IWWCE2024, please contact us at [contact email or address].

By registering for and attending the International Wholistic Wellness Conference & Expo 2024 (IWWCE2024), conference attendees and participants acknowledge and consent to the collection, use, and disclosure of their personal data as described in this Privacy Policy, and agree to comply with the terms and conditions of IWWCE2024.